Terms and conditions

Natural person
Jarmila Fuchs
with registered office Čsl. armády 270, 664 61 Holasice
IČ: 47874210

registered with the Municipal Trade Licensing Office Židlochovice,

for the sale of goods via the online shop located at www.decorationdreams.cz

• 1. INTRODUCTORY PROVISIONS

• • 1.1. These Terms and Conditions of Business (hereinafter referred to as “Terms and Conditions“) of Jarmila Fuchs, Čsl. Armády 270, Holasice, 66461, (hereinafter referred to as the “Seller“) regulate, in accordance with the provisions of § 1751 paragraph 1 of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the “Civil Code“), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the “Purchase Contract“) concluded between the Seller and another natural person (hereinafter referred to as the “Buyer“) through the Seller’s online store. The online shop is operated by the Seller on the website located at www.decorationdreams.cz (hereinafter referred to as the “Website“), through the interface of the Website (hereinafter referred to as the “Shop Web Interface“).
  • 1.2. The Terms and Conditions do not apply where the person intending to purchase the goods from the Seller is a legal person or a person acting in the course of ordering the goods in the course of his business or in the course of his independent exercise of his profession.
  • 1.3. Provisions deviating from the terms and conditions may be agreed in the purchase contract. Deviating provisions in the Purchase Contract take precedence over the provisions of the Terms and Conditions.
  • 1.4. The provisions of the Terms and Conditions are an integral part of the Purchase Agreement. The Purchase Contract and the Terms and Conditions are drawn up in the Czech language. The Purchase Contract can be concluded in the Czech language.
  • 1.5. The Seller may change or supplement the wording of the Terms and Conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the Terms and Conditions.

• 2. PRIVACY PROTECTION

• • 2.1. The protection of the personal data of the buyer, who is a natural person, is in accordance with Act No. 101/2000 Coll. on the protection of personal data and on the amendment of certain acts, as amended, and after 25 May 2018 also in accordance with REGULATION (EU) No.2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), otherwise known as GDPR.
  • 2.2. The principles of lawfulness of the processing of personal data are observed in the processing of personal data, with a focus on lawfulness, fairness, transparency, purpose personal data.
  • 2.3. The processing of personal data is subject to the personal data processing policy published by the buyer in the order.

• 3. CONCLUSION OF THE PURCHASE CONTRACT

• • 3.1. All presentation of the goods placed in the web interface of the shop is of an informative nature and the seller is not obliged to conclude a purchase contract regarding these goods. Section 1732(2) of the Civil Code shall not apply.
  • 3.2. The web interface of the shop contains information about the goods, including the prices of the individual goods and the cost of returning the goods if they cannot be returned by normal postal means. The prices of the goods are inclusive of value added tax and all related charges. The prices of the goods remain valid for as long as they are displayed on the web interface of the shop. This provision does not limit the seller’s ability to conclude a purchase contract on individually agreed terms.
  • 3.3. The web interface of the shop also contains information on the costs associated with the packaging and delivery of goods. The information on the costs associated with the packaging and delivery of goods listed in the web interface of the shop is valid only in cases where the goods are delivered within the Czech Republic.
  • 3.4. To order goods, the buyer fills in the order form in the web interface of the shop. The order form contains in particular the following information:

• • • 3.4.1. ordered goods (the ordered goods are “inserted” by the buyer into the electronic shopping cart of the web interface of the store),
    • 3.4.2. the method of payment of the purchase price of the goods, details of the required method of delivery of the ordered goods and
    • 3.4.3. information on the costs associated with the delivery of the goods (hereinafter collectively referred to as the “Order“).

• • 3.5. Prior to sending the order to the Seller, the Buyer is allowed to check and change the data entered by the Buyer in the order, including with regard to the Buyer’s ability to detect and correct errors made when entering data into the order. The Buyer sends the order to the Seller by clicking on the “Order” button. The data provided in the order are considered correct by the Seller. The Seller shall confirm receipt of the order to the Buyer immediately upon receipt of the order by e-mail to the Buyer’s e-mail address specified in the order (hereinafter referred to as the “Buyer’s e-mail address“).
  • 3.6. The Seller is always entitled, depending on the nature of the order (quantity of goods, amount of the purchase price, estimated shipping costs) to ask the Buyer for additional order confirmation (for example, in writing or by phone).
  • 3.7. The contractual relationship between the Seller and the Buyer is established by delivery of the acceptance of the order (acceptance), which is sent by the Seller to the Buyer by electronic mail to the Buyer’s electronic mail address.
  • 3.8. The Buyer agrees to the use of remote means of communication in concluding the Purchase Contract. The costs incurred by the Buyer in the use of remote means of communication in connection with the conclusion of the Purchase Contract (costs of internet connection, costs of telephone calls) shall be borne by the Buyer himself, and these costs shall not differ from the basic rate.

• 4. PRODUCTION, DELIVERY OF GOODS

• • All goods are made to order. Usual delivery time is 7-10 days.

• 5. PRICE OF GOODS AND PAYMENT TERMS

• • 5.1. The Buyer may pay the price of the Goods and any costs associated with the delivery of the Goods under the Purchase Contract to the Seller in the following ways

• • • in cash at the seller’s premises at Čsl. armády 270, Holasice, 66461
    • cashless transfer to the Seller’s account in CZK: no. 5495937083/0800, in EUR (foreign payment) IBAN: CZ36 0800 0000 0022 8629 4233, BIC/SWIFT: GIBACZPXEU 2286294233/0800 kept at Česká spořitelna a. s. (hereinafter referred to as the “Seller’s account“);

• • 5.2. Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price shall also include the costs associated with the delivery of the goods.
  • 5.3. In case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the variable symbol of the payment. In the case of non-cash payment, the Buyer’s obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller’s account.
  • 5.4. The Seller is entitled, especially in the event that the Buyer fails to confirm the order (Article 6), to require payment of the full purchase price before the goods are sent to the Buyer. Section 2119 (1) of the Civil Code shall not apply.
  • 5.5. Any discounts on the price of the goods granted by the Seller to the Buyer cannot be combined.
  • 5.8. If it is customary in commercial relations or if it is stipulated by generally binding legal regulations, the Seller shall issue an accounting document – an invoice – to the Buyer in respect of payments made under the Purchase Contract. The Seller is not a VAT payer. The Seller shall issue the invoice to the Buyer after payment of the price of the goods and send it in electronic form to the Buyer’s electronic address.

• 6. WITHDRAWAL FROM THE PURCHASE CONTRACT

• • 6.1. The Buyer acknowledges that according to the provisions of Section 1837 of the Civil Code, a contract for the supply of goods that have been modified according to the Buyer’s wishes or for the Buyer’s person, a contract for the supply of perishable goods, as well as goods, from a contract for the supply of goods which have been irretrievably mixed with other goods after delivery, from a contract for the supply of goods in sealed packaging which the consumer has removed from the packaging and which cannot be returned for hygienic reasons, and from a contract for the supply of a sound or visual recording or a computer program if the consumer has broken the original packaging.
  • 6.2. Unless it is a case referred to in Article 1 of the Terms and Conditions or another case where the Purchase Contract cannot be withdrawn from, the Purchaser has the right to withdraw from the Purchase Contract within fourteen (14) days of receipt of the goods, in accordance with the provisions of Section 1829(1) of the Civil Code, where the subject of the Purchase Contract is several types of goods or the delivery of several parts, this period shall run from the date of receipt of the last delivery of goods. The withdrawal from the purchase contract must be sent to the Seller within the period specified in the previous sentence. The Buyer may send the withdrawal from the Purchase Contract, inter alia, to the Seller’s business address or to the Seller’s e-mail address info@decorationdreams.cz.
  • 6.3. In the event of withdrawal from the Purchase Contract pursuant to Article 2 of the Terms and Conditions, the Purchase Contract shall be cancelled from the outset. The goods must be returned to the Seller within fourteen (14) days of the withdrawal from the contract. If the Buyer withdraws from the Purchase Contract, the Buyer shall bear the costs of returning the goods to the Seller, even if the goods cannot be returned due to their nature by normal postal means.
  • 6.4. In the event of withdrawal from the Contract pursuant to Article 2 of the Terms and Conditions, the Seller shall return the funds received from the Buyer within fourteen (14) days of the Buyer’s withdrawal from the Contract in the same manner as the Seller received them from the Buyer. The Seller shall also be entitled to return the performance provided by the Buyer already upon return of the goods by the Buyer or in another manner, provided that the Buyer agrees and no additional costs are incurred by the Buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods to him or proves that he has sent the goods to the seller.
  • 6.5. The Seller is entitled to unilaterally set off the claim for payment for damage to the goods against the Buyer’s claim for reimbursement of the purchase price.
  • 6.6. In cases where the Buyer has the right to withdraw from the Purchase Contract in accordance with the provisions of Section 1829 (1) of the Civil Code, the Seller is also entitled to withdraw from the Purchase Contract at any time up to the time of acceptance of the goods by the Buyer. In this case, the Seller shall refund the purchase price to the Buyer without undue delay, in cash to the account designated by the Buyer.
  • 6.7. If a gift is given to the Buyer together with the goods, the gift contract between the Seller and the Buyer is concluded with the condition that if the Buyer withdraws from the purchase contract, the gift contract with respect to such gift shall cease to be effective and the Buyer shall be obliged to return the gift together with the goods to the Seller.

• 7. TRANSPORT AND DELIVERY OF GOODS

• • 7.1. In the event that the method of transport is agreed on the basis of a special request of the Buyer, the Buyer bears the risk and any additional costs associated with this method of transport.
  • 7.2. If the Seller is obliged under the Purchase Contract to deliver the goods to the place specified by the Buyer in the order, the Buyer is obliged to take delivery of the goods upon delivery.
  • 7.3. In the event that for reasons on the part of the Buyer it is necessary to deliver the goods repeatedly or in a different way than specified in the order, the Buyer is obliged to pay the costs associated with the repeated delivery of goods, or the costs associated with another method of delivery.
  • 7.4. Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in the event of any defects immediately notify the carrier. In the event that the packaging is found to be damaged, indicating unauthorized intrusion into the shipment, the Buyer may not accept the shipment from the carrier.
  • 7.5. Other rights and obligations of the parties in the carriage of the goods may be regulated by the Seller’s special delivery conditions, if issued by the Seller.

• 8. RIGHTS FROM DEFECTIVE PERFORMANCE

• • 8.1. The rights and obligations of the contracting parties with regard to rights arising from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended).
  • 8.2. The Seller shall be liable to the Buyer that the goods are free from defects upon receipt. In particular, the Seller shall be liable to the Buyer that at the time the Buyer took delivery of the goods:

• • • 8.2.1. the goods have the characteristics agreed between the parties and, in the absence of agreement, have the characteristics described by the seller or manufacturer or expected by the buyer in view of the nature of the goods and on the basis of the advertising carried out by them,
    • 8.2.2. the goods are fit for the purpose stated by the seller for their use or for which goods of that kind are usually used,
    • 8.2.3. the goods correspond in quality or workmanship to the agreed sample or pattern, if the quality or workmanship was determined according to the agreed sample or pattern,
    • 8.2.4. the goods are in the appropriate quantity, measure or weight (+ – 3% ); and
    • 8.2.5. the goods comply with the requirements of the legislation.

• • 8.3. The provisions referred to in Article 2 of the Terms and Conditions shall not apply to goods sold at a lower price to the defect for which the lower price was agreed, to the wear and tear of the goods caused by their normal use, to the defect in the case of used goods corresponding to the level of use or wear and tear that the goods had when taken over by the buyer, or if this results from the nature of the goods.
  • 8.4. The rights from defective performance shall be exercised by the buyer at the seller’s address of the seller’s establishment where the acceptance of the claim is possible with regard to the range of goods sold, or at the registered office or place of business.
  • 8.5. Other rights and obligations of the parties related to the Seller’s liability for defects may be regulated by the Seller’s Complaints Regulations.

• 9. OTHER RIGHTS AND OBLIGATIONS OF THE PARTIES

• • 9.1. The Buyer acquires ownership of the Goods upon payment of the full purchase price of the Goods.
  • 9.2. The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of Section 1826(1)(e) of the Civil Code.
  • 9.3. The Czech Trade Inspection Authority (Česká obchodní inspekce), with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, internet address: http://www.coi.cz, is competent for out-of-court settlement of consumer disputes arising from the Purchase Contract.
  • 9.4. The Seller is entitled to sell goods on the basis of a trade licence. Trade control is carried out within the scope of its competence by the competent trade authority. Supervision of the protection of personal data is exercised by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises, among other things, compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.
  • 9.5. The Buyer hereby assumes the risk of change of circumstances within the meaning of Section 1765(2) of the Civil Code.

• 10. SUBMISSION

• • 10.1. The Buyer may be served at the Buyer’s electronic address.

• 11. FINAL PROVISIONS

• • 11.1. If the relationship established by the Purchase Agreement contains an international (foreign) element, the parties agree that the relationship shall be governed by Czech law. This is without prejudice to the consumer’s rights under generally binding legislation.
  • 11.2. If any provision of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
  • 11.3. The Purchase Contract including the Terms and Conditions is archived by the Seller in electronic form and is not accessible.
  • 11.4. The sample form for withdrawal from the Purchase Contract is an annex to the Terms and Conditions.
  • 11.5. Contact details of the seller: delivery address Jarmila Fuchs, Čsl. Armády 270, Holasice, 66461, e-mail address info@decorationdreams.cz, phone +420 774 068 940.

Effective date: 1.11.2024