Who we are
Our website address is: https://www.decorationdreams.cz.
Your privacy is important to us, so we have created this privacy policy to inform you about how we collect, use, store and protect your personal information. We comply with applicable law, in particular the General Data Protection Regulation (GDPR), when processing your personal data.
Personal data controller
The controller of your personal data is: Jarmila Fuchs
Address: Čsl. armády 270, 664 61 Holasice
IČ: 47874210
E-mail: info@decorationdreams.cz
Phone: +420 774 068 940
What personal data do we process?
Depending on the nature of your contact with our e-shop, we process the following data:
- When you place an order: name, surname, address, e-mail, telephone number, payment details.
- When registering a user account: first name, last name, email, username and password.
- For sending newsletters (with your consent): email.
- When communicating with support: the information you give us as part of an enquiry or complaint.
Purposes of the processing of personal data
We only process your personal data for specific purposes, which include:
- Order processing and delivery.
- Creating and managing a user account.
- Sending marketing offers and newsletters (only with your consent).
- Resolving complaints, complaints and queries.
- Fulfilling legal obligations (e.g., storing data for accounting and tax purposes).
Legal basis for processing
We process your personal data on the basis of:
- Performance of a contract (e.g. delivery of an order).
- Consent (e.g. sending newsletters).
- Legitimate interest (e.g. improving our services).
- Fulfilling legal obligations (e.g. storing invoices).
Data retention period
We only keep your personal data for as long as necessary:
- Order-related data: for 10 years due to accounting and tax regulations.
- Data for marketing purposes: until your consent is withdrawn.
- User account: for as long as you are actively using it or until you cancel your account.
Who has access to your data?
Your data may be shared with third parties when necessary to fulfil a contract or provide our services. This includes, for example:
- Carriers (to deliver your order).
- Payment service providers.
- IT services and software solution providers.
- Accounting and legal advisors (where necessary).
Your rights
You have the following rights in relation to the processing of personal data:
- Right of access: you can request information about what data we process about you.
- Right to rectification: You can request the rectification of inaccurate or incomplete data.
- Right to erasure: You can ask for your personal data to be deleted if it is no longer needed.
- Right to restriction of processing: You can request that we restrict the processing of your data.
- Right to portability: You have the right to receive your data in a portable format.
- Right to object: You can object to the processing of your data on the basis of legitimate interest.
To exercise these rights, you can contact us at: info@decorationdreams.cz.
Security of personal data
We protect your data using appropriate technical and organisational measures against unauthorised access, loss, destruction or misuse.
Cookies
We use cookies on our website to ensure the proper functioning of the e-shop, traffic analysis and content personalization. For more information, please see our [Cookie Policy].
Changes to the privacy policy
We may update this policy from time to time. We will notify you of any significant changes.
If you have any questions or comments regarding the processing of your personal data, please contact us at:
info@decorationdreams.cz or at the following address: Čsl. or contact us at our office or at any other address, e.g. Čsl. armády 270, 664 61 Holasice.
Effective date: 1.11.2024
